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Recently, the Auto Route function stopped forwarding images to the assigned destination. Nothing else changed. Can you advise?

I am interested in clearing out the large number of patients with duplicate ID's that reside in PACSOne. The issue that I have is with a particular modality at a particular facility. It is the only modality I have issues with. We experience many failed study transfers where one image will come throu...

I am receiving the following: Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 42 bytes) in D:\PacsOne\php\database.php on line 191 How do I clear log files in a safe fashion. I am not able to reconciliate any duplicate study IDs at this time? Thanks for your help on ...

I am not finding that setting.

I am using Premium Version 6.1.1

Is the setting you refer to avaliable in this version?

Thank you for your help.

I am seeing multiple images of the same study transferring at the same time. We are experiencing studies with one or two dropped images. I am being told by the vendor I am working with that PacsOne seems to be sending multiple images instead of a steady stream of images in a study. Is this viewed as...

I understand the issue with a centralized RIS, however, there are 2 specific sources that send images to us who use HMS as their RIS system. They are the only 2 sources out of 10 or so that I have trouble with. It seems that PACSOne will allow 1 image, then will fail and give a "generic dicom error"...

Is there a limit as to how many duplicate studies can be in PACSone? We auto route into another pacs. PACSOne is not monitored very closely. We have several instances of "generic dicom error" from the sending modality. If I go in and resolve the studies for that particular patient, it seems to trans...

We have had US studies that contain color images come across with the whole image containing a green tint. No greys whatsoever. Any fix for this?

I have encountered several studies that will allow 1 or 2 images to transfer then it will fail. What paramaters would not allow a study to completely transfer? Image UID? Others?