downloading hangs on large studies

rayrad · Post by **rayrad** » Thu May 11, 2006 1:30 am

Hi,

Even after increasing the timeouts and memory allocated in php.ini, I'm still having difficulties downloading large studies (300 to 500 MB). Downloading individual series is okay, but downloading the whole study hangs on a time-out. Any thoughts? Is there an easy way to solve this?

thanks!

Post by **pacsone** » Thu May 11, 2006 1:43 am

You can try setting the PHP not to timeout at all, by setting the following variable in your PHP.INI file:

Code: Select all

max_execution_time = 0

restart Apache, try the same large download again, and watch the Apache process apache.exe from the Task Manager, make sure the process id (PID) does not change and the process stays busy (moderate CPU usage) until the download is complete.

rayrad · Post by **rayrad** » Thu May 11, 2006 9:02 pm

I'll try that - good point, I forgot to watch the process load on that.

You should have received our order for the software- thanks for your support!

-Ray

rayrad · Post by **rayrad** » Sat May 13, 2006 4:54 am

It worked - about 10 minutes for a download...

Post by **pacsone** » Sat May 13, 2006 9:40 am

It's not too bad for a 300-500 MB study. You may want to beef up your server, e.g., faster CPU, more RAM, etc., if you think this is too slow.