Urgent need help

Known bugs reported by PacsOne users
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seaharrior
Posts:24
Joined:Sat Jan 21, 2012 4:50 pm
Urgent need help

Post by seaharrior » Wed Feb 11, 2015 5:47 pm

Please help., Pacsone stop receving studies, when tech send they time out errors. , I see the Log below is what it shows:

Wed Feb 11 11:36:06 2015 ERROR - RUNQUERY: SQL Bad Query while running query [SELECT DISTINCT * FROM dbjob LEFT JOIN applentity ON dbjob.aetitle=applentity.title WHERE (dbjob.aetitle LIKE '\_%') AND dbjob.status='submitted' AND dbjob.schedule=-1 ORDER BY dbjob.priority DESC LIMIT 20]: MySQL server has gone away
Wed Feb 11 11:36:07 2015 ERROR - Exception error connecting to database!
Wed Feb 11 11:36:08 2015 ERROR - Exception error connecting to database!
Wed Feb 11 11:36:09 2015 ERROR - Exception error connecting to database!
Wed Feb 11 11:36:10 2015 ERROR - Exception error connecting to database!
Wed Feb 11 11:36:11 2015 ERROR - Exception error connecting to database!
Wed Feb 11 11:37:07 2015 INFO - Server Process [1928] Initialized as AE Title: [ae]
Wed Feb 11 11:37:07 2015 INFO - Server Socket: 228 created successfully
Wed Feb 11 11:37:07 2015 INFO - Socket: 228 bind to Port: 107
Wed Feb 11 11:37:07 2015 INFO - Worker Thread: 2032 running
Wed Feb 11 11:37:07 2015 INFO - Worker Thread: 2036 running
Wed Feb 11 11:37:24 2015 INFO - Database: Connected to database [archive]
Wed Feb 11 11:37:27 2015 INFO - Processing database job

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Re: Urgent need help

Post by pacsone » Thu Feb 12, 2015 4:37 pm

The errors mean MySQL had crashed so you need to check the MySQL error log as well as the Windows Event Logs (syslog for Linux) to find out exactly why MySQL crashed.

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