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thumbnail not loading

Posted: Tue Jul 15, 2008 2:46 pm
by inlandcard
We have pacsone server demo installed on RedHat. The images load in the applet viewer, however are not shown as thumbnails (the stop sign is displayed instead). I copied one of the files to a temp directory, naming it test.dcm and ran the image2blob.php on that file. The result is:

imagick_writeimage() failed
Reason: could not write to file in _php_imagick_writeimage()
Description: /tmp/pacsone/test.dcm.jpg

Any help you can provide to help us with the display of thumbnails would be helpful.

Thanks,
Chad

Posted: Wed Jul 16, 2008 12:49 am
by pacsone
Can you check if the current user account Apache daemon (httpd) is running under has sufficient permissions to create files under the configured thumbnail folder /tmp/pacsone/?

Posted: Sun Aug 03, 2008 12:39 pm
by prodigi
I also found the same problem in WindowXP with PacsOne Premium demo.[/img]

Posted: Mon Aug 04, 2008 2:03 am
by pacsone
Check and make sure the ImageMagick PHP extension is loaded successfully from the output of the test page:

http://localhost/pacosne/Hello.php

If so, the next thing to check is if the user account Apache service is running under has sufficient security permissions to create files under the Image Thumbnails and Full-Size Image directories. By default, they are the php/thumbnails/ and php/images sub-folders where PacsOne Server is installed.