problems running PacsOne after fresh install

hansaplast · Post by **hansaplast** » Thu Jun 21, 2012 12:02 pm

We experience some trouble:

- installation done on virtual machine (Windows server 2008 R2/ Wamp 2.2d [32b])

- after reboot PacsOne Server Premium doesn't start, telling us 'invalid license information or license has experienced'. First installation attempt only one week ago.

- there is no log file in c:\{PACSONE INSTALL DIR}\log

- {in web interface:} query of other AE is possible, move of data is not

We guess the absence of license.dat is the cause of some problems, but is it responsible for logs not being written, data not being moved, one service not running?

Post by **pacsone** » Thu Jun 21, 2012 3:03 pm

PacsOne Server won't run without a valid trial license. So if you don't have one, you can request for a new trial license by sending the output text of the following command run from a local shell on your server to: mailto:pacsone@pacsone.net:

Code: Select all

C:\>ipconfig /all > ipconfig.txt