Installation issues running setup.exe on Windows Server 2012

Trouble during PacsOne Server installations
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sajjad
Posts:2
Joined:Mon Jun 02, 2014 12:45 pm
Installation issues running setup.exe on Windows Server 2012

Post by sajjad » Mon Jun 02, 2014 12:50 pm

Hi Folks,

Im am getting the dreaded "The Application failed to start because its side by side configuration is incorrect" . I ran a trace and this is my log:

=================
Begin Activation Context Generation.
Input Parameter:
Flags = 0
ProcessorArchitecture = AMD64
CultureFallBacks = en-US;en
ManifestPath = C:\Program Files\PacsOne\Setup.exe
AssemblyDirectory = C:\Program Files\PacsOne\
Application Config File =
-----------------
INFO: Parsing Manifest File C:\Program Files\PacsOne\Setup.exe.
INFO: Manifest Definition Identity is (null).
INFO: Reference: Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"
INFO: Reference: Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"
INFO: Resolving reference Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture Neutral.
INFO: Applying Binding Policy.
INFO: Find publisher policy at C:\Windows\WinSxS\manifests\amd64_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_09bd8bcbfacfbea0.manifest
INFO: Publisher Policy redirected assembly version.
INFO: Post policy assembly identity is Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.8428".
INFO: Begin assembly probing.
INFO: Attempt to probe manifest at C:\Windows\WinSxS\manifests\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957.manifest.
INFO: Manifest found at C:\Windows\WinSxS\manifests\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957.manifest.
INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC80.CRT.mui,language="*",processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.8428".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture en-US.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_64\Microsoft.VC80.CRT.mui\8.0.50727.8428_en-US_1fc8b3b9a1e18e3b\Microsoft.VC80.CRT.mui.DLL.
INFO: Did not find manifest for culture en-US.
INFO: End assembly probing.
INFO: Resolving reference for culture en.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_64\Microsoft.VC80.CRT.mui\8.0.50727.8428_en_1fc8b3b9a1e18e3b\Microsoft.VC80.CRT.mui.DLL.
INFO: Did not find manifest for culture en.
INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture Neutral.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_64\Microsoft.VC80.MFC\8.0.50727.6195__1fc8b3b9a1e18e3b\Microsoft.VC80.MFC.DLL.
INFO: Attempt to probe manifest at C:\Program Files\PacsOne\Microsoft.VC80.MFC.DLL.
INFO: Attempt to probe manifest at C:\Program Files\PacsOne\Microsoft.VC80.MFC.MANIFEST.
INFO: Attempt to probe manifest at C:\Program Files\PacsOne\Microsoft.VC80.MFC\Microsoft.VC80.MFC.DLL.
INFO: Attempt to probe manifest at C:\Program Files\PacsOne\Microsoft.VC80.MFC\Microsoft.VC80.MFC.MANIFEST.
INFO: Manifest found at C:\Program Files\PacsOne\Microsoft.VC80.MFC\Microsoft.VC80.MFC.MANIFEST.
INFO: End assembly probing.
INFO: Resolving reference Microsoft.VC80.MFC.mui,language="*",processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195".
INFO: Resolving reference for ProcessorArchitecture amd64.
INFO: Resolving reference for culture en-US.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_64\Microsoft.VC80.MFC.mui\8.0.50727.6195_en-US_1fc8b3b9a1e18e3b\Microsoft.VC80.MFC.mui.DLL.
INFO: Did not find manifest for culture en-US.
INFO: End assembly probing.
INFO: Resolving reference for culture en.
INFO: Applying Binding Policy.
INFO: No publisher policy found.
INFO: No binding policy redirect found.
INFO: Begin assembly probing.
INFO: Did not find the assembly in WinSxS.
INFO: Attempt to probe manifest at C:\Windows\assembly\GAC_64\Microsoft.VC80.MFC.mui\8.0.50727.6195_en_1fc8b3b9a1e18e3b\Microsoft.VC80.MFC.mui.DLL.
INFO: Did not find manifest for culture en.
INFO: End assembly probing.
INFO: Parsing Manifest File C:\Windows\WinSxS\manifests\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957.manifest.
INFO: Manifest Definition Identity is Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.8428".
INFO: Parsing Manifest File C:\Program Files\PacsOne\Microsoft.VC80.MFC\Microsoft.VC80.MFC.MANIFEST.
INFO: Manifest Definition Identity is Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053".
ERROR: Component identity found in manifest does not match the identity of the component requested. Reference is Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195". Definition is Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053".
ERROR: Activation Context generation failed.
End Activation Context Generation.



==========

Appreciate if you could help with the diagnosis.

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Mon Jun 02, 2014 4:57 pm

The error suggests the 64-bit version of the MSFT Visual C++ 2005 Run-time library was not installed as only the 32-bit version of the same library was found. So how exactly was PacsOne Server installed?

If you've downloaded the 64-bit version of PacsOne Server, you are supposed to run the downloaded self-extracting Installer which includes a copy of the 64-bit MSFT Visual C++ 2005 Run-time library package. You should NOT just run the Setup.exe Installer under the directory where you've extracted the downloaded package, because doing that will skip the 64-bit version of the MSFT Visual C++ 2005 Run-time library installation which was the source of the error.

sajjad
Posts:2
Joined:Mon Jun 02, 2014 12:45 pm

Post by sajjad » Tue Jun 03, 2014 8:22 am

I did not run the Setup.exe installer separately. I ran the packaged download file.

When the installation is in process. I get the following error message that Setup.exe cannot be run.

I provided you with the trace log above.

Here is the prompt I get when I install via the packaged download file.
https://www.dropbox.com/s/8rg66igi2es1q ... .17.25.png

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Wed Jun 04, 2014 4:25 pm

Exactly which version of PacsOne Server were you trying to install, 32-bit or 64-bit?

Because the errors from the Windows SxS trace logs showed you were trying to install the 64-bit version of PacsOne Server, but the screenshot you just provided from the dropbox.com image showed you were trying to install the 32-bit version of PacsOne?

In any case, prior to the PacsOne Server Installer Setup.exe being started, you should see the Installer for the Microsoft Visual C++ 2005 Run-time Library being installed, either 32-bit (x86) or 64-bit (x64) depending on whether you've downloaded the 32-bit or 64-bit version of PacsOne Server. So did you see the MSFT Visual C++ Run-time Library Installer being run at all?

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