Clicking Forward, Modify buttons returns a blank page!

Trouble during PacsOne Server installations
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sother
Posts:4
Joined:Tue Jun 18, 2013 3:15 pm
Clicking Forward, Modify buttons returns a blank page!

Post by sother » Tue Jun 18, 2013 5:25 pm

Hello,

I installed PacsOne Premium-6.3.7 on Windows 2003 Server R2 and for the most part it seems to be working. However after selecting a study when I click on "Forward" button in the home.php, I get an empty page. The other links such as Browse, Dicom etc.. seems to work correctly.

Any ideas what could be going wrong with the Buttons? Do I need any special settings in php.ini to get these to work?

Thanks.

sother
Posts:4
Joined:Tue Jun 18, 2013 3:15 pm

Post by sother » Tue Jun 18, 2013 5:39 pm

This issue seems to be happening when I connect to Pacsone from a remote system. If I connect to PacsOne from localhost, it is working. Seems to be firewall or security related issue... but I could not figure it out. Any help will be greatly appreciated.

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Wed Jun 19, 2013 5:09 pm

You can check the Apache Web Server access logs ("logs/access.log" under the directory where Apache is installed), and make sure it had actually received the http/https request from that remote client.

As far as PacsOne Server/Apache is concerned, it makes no difference whether the client browser requests are from the local host or client PCs, so this seems like a firewall issue if the remote client browser requests did not make it to the Apache Web Server.

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