Installation Issue: PacsOne and named pipes (Windows)

aras · Post by **aras** » Tue Dec 03, 2013 3:28 am

I just tried to install PacsOne trial (Premium 6.3.8). No success.

Here are my settings:
Windows 7 x64;
apache 2.4.4;
php 5.5.3;
MySQL 5.6.12 Community Server (GPL);
connection to DB is via named pipe.

I have tried different named pipe settings in "Database Host" field (one would normally use for named pipes), but no one worked. The problem appears to be due to connection failure using named pipe.

Error: "Database and/or Username does not appear to be valid..."

Any suggestion on how to establish connection via the named pipes?

Post by **pacsone** » Tue Dec 03, 2013 5:16 pm

Are you running the 32-bit or 64-bit of MySQL on this server?

aras · Post by **aras** » Wed Dec 04, 2013 2:57 am

Yes. All apps (including the MySQL) are x64. To my understanding though connection via pipes is 32-bit or 64-bit independent if it is being constructed using php language.

Post by **pacsone** » Wed Dec 04, 2013 4:38 pm

The Windows version of PacsOne Server are 32-bit, which won't work with 64-bit of MySQL. So you'd need to un-install the 64-bit MySQL/Apache and re-install their 32-bit versions instead.

aras · Post by **aras** » Thu Dec 05, 2013 3:22 am

Since it would not be my favorite approach switching to x32 at this moment, I am wondering if there is a manual installation option. If manual installation is possible, many times this may simply solve the issue without abandoning x64 system. I understand that the (.exe, .dll) files are compiled under x32, but often x32 apps are well functioning under Windows 7 x64. I realize that I may be missing some points here. Could you elaborate? Also, considering that x64 systems are very frequent (not only for Windows, but for Linux, etc. also), are you planning compiling the pacsone for x64 systems? Thank you for your attention.

Post by **pacsone** » Thu Dec 05, 2013 5:13 pm

The only reason why the Windows version of PacsOne Server won't work with the 64-bit MySQL is that the 64-bit version of MySQL does not support any 32-bit client applications (local or remote). That's why we require the 32-bit version of MySQL for Windows version of PacsOne Server.

We are currently waiting for Apache to officially support 64-bit Windows platforms, since the current x64 builds of Apache web server are NOT officially supported by the Apache HTTP Server Project (http://httpd.apache.org).