/usr/lib64/libmysqlclient.so.15: no version information ava

jlgamero · Post by **jlgamero** » Mon Apr 02, 2012 6:56 pm

Hello,
I get the following message when I try to install pacsone 6.3.3

Configuring PacsOne Server...
./Setup.exe: /usr/lib64/libmysqlclient.so.15: no version information available (required by ./Setup.exe)
./Setup.exe: /usr/lib64/libmysqlclient.so.15: no version information available (required by /usr/local/lib/libmysqlpp.so.2)
/home/pacsone/Setup.exe: /usr/lib64/libmysqlclient.so.15: no version information available (required by /home/pacsone/Setup.exe)
/home/pacsone/Setup.exe: /usr/lib64/libmysqlclient.so.15: no version information available (required by /usr/local/lib/libmysqlpp.so.2)
./install.sh: line 212: 6230 Floating point exception$basedir/Setup.exe
PacsOne Server Installation Complete.

I've checked if the lib exists

lrwxrwxrwx 1 root root 24 Mar 29 13:03 libmysqlclient.so.15 -> libmysqlclient.so.15.0.0
-rwxr-xr-x 1 root root 1389152 Sep 29 2010 libmysqlclient.so.15.0.0
I can´t figure out the problem, can you help me?

Thanks

Jorge

Post by **pacsone** » Tue Apr 03, 2012 2:06 pm

1. Did you download and install the MySQL Compatibility Library package which includes the libmysqlclient.so.15 library for older clients such as PacsOne Server?

2. Can you run the following command from a local shell on this server?

Code: Select all

# ldd /usr/lib64/libmysqlclient.so.15

and see if any dependent library is missing or not.

jlgamero · Post by **jlgamero** » Mon Apr 09, 2012 9:36 pm

ok, I´ve solved the first issue, but know I get the following message

dcm.la
gif.la
jpeg.la
ttf.la
Done.

Configuring PacsOne Server...
./install.sh: line 212: 7732 Floating point exception$basedir/Setup.exe
PacsOne Server Installation Complete.

any help???
thanks

Jorge

Post by **pacsone** » Wed Apr 11, 2012 3:36 pm

The error suggests one or more of the dependent libraries are missing on your server, so can you run the following command from the directory where PacsOne Server is installed, and check if there is any missing dependent library?

Code: Select all

# ldd Setup.exe

jlgamero · Post by **jlgamero** » Fri May 11, 2012 11:28 pm

Ok, I've solved the issue, but now I have another problem. I´m running pacsone6.3.3
When I try to acces to any image in any study I can only see a red icon saying STOP.
I've check in other treads and you asked to run some commands, I´m copying them below

find / -name jpeg.so -print
/home/pacsone/pacsone/ImageMagick/ImageMagick-5.5.6-Q16/modules/coders/.libs/jpeg.so
/usr/local/lib/ImageMagick-5.5.6-Q16/modules/coders/.libs/jpeg.so
/usr/local/lib/ImageMagick-5.5.6-Q16/modules/coders/jpeg.so
/var/pacsone/pacsone/pacsone/ImageMagick/ImageMagick-5.5.6-Q16/modules/coders/.libs/jpeg.so
/var/pacsone/pacsone/ImageMagick/ImageMagick-5.5.6-Q16/modules/coders/.libs/jpeg.so

ldd /usr/local/lib/libMagick-5.5.6-Q16.so.0.0.0
linux-vdso.so.1 => (0x00007fff836c7000)
libXext.so.6 => /usr/lib64/libXext.so.6 (0x00007fc79575e000)
libSM.so.6 => /usr/lib64/libSM.so.6 (0x00007fc795555000)
libICE.so.6 => /usr/lib64/libICE.so.6 (0x00007fc795337000)
libX11.so.6 => /usr/lib64/libX11.so.6 (0x00007fc794ffa000)
libbz2.so.1 => /lib64/libbz2.so.1 (0x00007fc794deb000)
libz.so.1 => /lib64/libz.so.1 (0x00007fc794bd4000)
libpthread.so.0 => /lib64/libpthread.so.0 (0x00007fc7949b7000)
libm.so.6 => /lib64/libm.so.6 (0x00007fc79473e000)
libfreetype.so.6 => /usr/lib64/libfreetype.so.6 (0x00007fc7944b8000)
libdl.so.2 => /lib64/libdl.so.2 (0x00007fc7942b4000)
libc.so.6 => /lib64/libc.so.6 (0x00007fc793f40000)
libXau.so.6 => /usr/lib64/libXau.so.6 (0x00007fc793d3b000)
libuuid.so.1 => /lib64/libuuid.so.1 (0x00007fc793b36000)
libxcb-xlib.so.0 => /usr/lib64/libxcb-xlib.so.0 (0x00007fc793934000)
libxcb.so.1 => /usr/lib64/libxcb.so.1 (0x00007fc793717000)
/lib64/ld-linux-x86-64.so.2 (0x00007fc795cf8000)

and the imagick section on Hello.php

imagick

ImageMagick support enabled

Magick Backend ImageMagick

ImageMagick version 5.5.6

PHP imagick version 0.9.11

MaxRGB

65535

Supported image formats

IMPLICIT

Font Family - Name

AvantGarde - AvantGarde-Book

Font Family - Name

AvantGarde - AvantGarde-BookOblique

Font Family - Name

AvantGarde - AvantGarde-Demi

Font Family - Name

AvantGarde - AvantGarde-DemiOblique

Font Family - Name

Bookman - Bookman-Demi

Font Family - Name

Bookman - Bookman-DemiItalic

Font Family - Name

Bookman - Bookman-Light

Font Family - Name

Bookman - Bookman-LightItalic

Font Family - Name

Courier - Courier

Font Family - Name

Courier - Courier-Bold

Font Family - Name

Courier - Courier-Oblique

Font Family - Name

Courier - Courier-BoldOblique

Font Family - Name

Helvetica - Helvetica

Font Family - Name

Helvetica - Helvetica-Bold

Font Family - Name

Helvetica - Helvetica-Oblique

Font Family - Name

Helvetica - Helvetica-BoldOblique

Font Family - Name

Helvetica Narrow - Helvetica-Narrow

Font Family - Name

Helvetica Narrow - Helvetica-Narrow-Oblique

Font Family - Name

Helvetica Narrow - Helvetica-Narrow-Bold

Font Family - Name

Helvetica Narrow - Helvetica-Narrow-BoldOblique

Font Family - Name

NewCenturySchlbk - NewCenturySchlbk-Roman

Font Family - Name

NewCenturySchlbk - NewCenturySchlbk-Italic

Font Family - Name

NewCenturySchlbk - NewCenturySchlbk-Bold

Font Family - Name

NewCenturySchlbk - NewCenturySchlbk-BoldItalic

Font Family - Name

Palatino - Palatino-Roman

Font Family - Name

Palatino - Palatino-Italic

Font Family - Name

Palatino - Palatino-Bold

Font Family - Name

Palatino - Palatino-BoldItalic

Font Family - Name

Times - Times-Roman

Font Family - Name

Times - Times-Bold

Font Family - Name

Times - Times-Italic

Font Family - Name

Times - Times-BoldItalic

Font Family - Name

Symbol - Symbol

And the last problem Y have is that I can´t download anything from the server. anytime I try to download a file its replies with error 500
Thanks again for your help.
Jorge[/img]

jlgamero · Post by **jlgamero** » Fri May 11, 2012 11:50 pm

I've found an error en apache2 errorlog:

[Fri May 11 16:37:58 2012] [error] [client 190.42.26.85] PHP Fatal error: Call to undefined function gzcompress() in /home/pacsone/pacsone/php/download.php on line 159, referer: http://190.40.56.82/pacs/image.php?pati ... 81&studyId
=1.2.840.113619.2.55.3.447487596.64.1336250519.172&seriesId=1.2.840.113619.2.55.3.447487596.64.1336250519.381
[Fri May 11 18:27:31 2012] [error] [client 190.42.26.85] PHP Fatal error: Call to undefined function gzcompress() in /home/pacsone/pacsone/php/download.php on line 159, referer: http://190.40.56.82/pacs/image.php?pati ... 963&studyI
d=1.2.840.113619.2.55.3.447487596.64.1336250519.815&seriesId=1.2.840.113619.2.55.3.447487596.64.1336250519.820

any workaround?

Post by **pacsone** » Mon May 14, 2012 3:18 pm

jlgamero wrote:Ok, I've solved the issue, but now I have another problem. I´m running pacsone6.3.3
When I try to acces to any image in any study I can only see a red icon saying STOP.

Looks like the ImageMagick PHP extension is loaded successfully, so the next thing to check is the security permission settings of the Thumbnails and Full-size Image Directories, which default to the php/thumbnails/ and php/images/ sub-folders under the directory where PacsOne Server is installed. You need to check and make sure the user/group account context that the Apache web service are currently running as have sufficient security permissions to read/write/create files under these 2 directories.

Post by **pacsone** » Mon May 14, 2012 3:21 pm

jlgamero wrote:I've found an error en apache2 errorlog:

[Fri May 11 16:37:58 2012] [error] [client 190.42.26.85] PHP Fatal error: Call to undefined function gzcompress() in /home/pacsone/pacsone/php/download.php on line 159, referer: http://190.40.56.82/pacs/image.php?pati ... 81&studyId
=1.2.840.113619.2.55.3.447487596.64.1336250519.172&seriesId=1.2.840.113619.2.55.3.447487596.64.1336250519.381
[Fri May 11 18:27:31 2012] [error] [client 190.42.26.85] PHP Fatal error: Call to undefined function gzcompress() in /home/pacsone/pacsone/php/download.php on line 159, referer: http://190.40.56.82/pacs/image.php?pati ... 963&studyI
d=1.2.840.113619.2.55.3.447487596.64.1336250519.815&seriesId=1.2.840.113619.2.55.3.447487596.64.1336250519.820

any workaround?

The error means that the zlib PHP extension was NOT loaded. This extension is required in order to run the zlib compression via the gzcompress() function. So you should modify your PHP.INI configuration file and enable the zlib PHP extension. Then restart Apache and you should no longer get such errors.