Problems connecting/forwarding to another AE

Known bugs reported by PacsOne users
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aapodaca
Posts:8
Joined:Sat May 20, 2006 8:31 pm
Problems connecting/forwarding to another AE

Post by aapodaca » Thu Mar 15, 2007 4:24 am

I'm having problems attempting to forward to another AE. The log reflects the following for the C-Store Forward-session, I am unable to ping the other AE, and I'm unclear what's happening at this point.

Wed Mar 14 21:13:03 2007 INFO - <2> Sending A-ASSOCIATE-RQ PDU
Wed Mar 14 21:13:03 2007 INFO - <2> Waiting for A-ASSOCIATE result
Wed Mar 14 21:13:04 2007 ERROR - <2> ASSOCIATE-RQ failed, PDU=[3]. Aborting

pacsone
Site Admin
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Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Thu Mar 15, 2007 6:08 am

Make sure you've configured the correct hostname/IP address and TCP port number for this remote AE, or there's no firewall blocking inbound packets to that port number/IP address.

To verify independently the IP address/port number is reachable from the host where PacsOne is installed, you can use the telnet command to connect to the port/IP address:

Code: Select all

C:\>telnet $ipAddr $port
where $ipAddr/$port is the IP address/port number of this remote AE. If the telnet command cannot reach the IP addr/port number of this remote AE, changes are the IP/port number is incorrect, or there's a firewall blocking inbound packets to that IP addr/port number.

aapodaca
Posts:8
Joined:Sat May 20, 2006 8:31 pm

Post by aapodaca » Thu Mar 15, 2007 4:00 pm

Well, I seem to be albe to connect via Telnet, but the forwarding still falls short.

Any other ideas?

pacsone
Site Admin
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Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Thu Mar 15, 2007 9:21 pm

What's the forwarding job status?

aapodaca
Posts:8
Joined:Sat May 20, 2006 8:31 pm

Post by aapodaca » Fri Mar 16, 2007 12:09 am

The Job Status is Failed. Details state failed SOP instances.

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Fri Mar 16, 2007 2:01 am

Check the PacsOne Server logs under the log sub-folder where PacsOne is installed, and look for the logs where PacsOne tried to establish connection to the IP address/port number corresponding to this remote AE.

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