Missing Log File?

Trouble during PacsOne Server installations
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firedrow
Posts:24
Joined:Fri Mar 02, 2007 2:52 pm
Location:Missouri
Missing Log File?

Post by firedrow » Tue Mar 18, 2008 2:35 pm

All our log files are in E:\PacsOne\Log\BooneAE. The regkey LogDirectory points to E:\PacsOne\log. But if I go to Today's Log in PacsOne, then I get:

Log files: "BooneAE/PacsOne-Tuesday.log" does not exist!

The log is clearly there. Not an urgent issue, but a pain none the less.

pacsone
Site Admin
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Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Tue Mar 18, 2008 5:10 pm

What is the version of PacsOne Server you are running on this server?

firedrow
Posts:24
Joined:Fri Mar 02, 2007 2:52 pm
Location:Missouri

Post by firedrow » Tue Mar 18, 2008 10:21 pm

We are using v5.1.4.

pacsone
Site Admin
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Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Wed Mar 19, 2008 4:29 am

Looks like the logdir column in the system configuration table (config) was not setup properly.

Is this server a fresh 5.1.4 install, or it was upgraded from an earlier version? This seems like a bug in the Installer during the upgrade where it was not updating the system configuration table properly.

For now, you can work around this issue by logging into the PacsOne Server from a local command shell as Administrator (root), then issue then following query from the MySQL shell:

Code: Select all

mysql>update config set logdir="$dir";
where $dir is the full path to the log/ sub-folder where PacsOne is installed.

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