cannot view images

Trouble during PacsOne Server installations
Post Reply
roxygreenwood
Posts:23
Joined:Sat Aug 08, 2009 8:13 pm
cannot view images

Post by roxygreenwood » Sun Sep 13, 2009 5:39 pm

when i try to view the images that were sent to me, i get this error message: PHP Warning: mkdir() [function.mkdir]: Permission denied in C:\Program Files\PacsOne\php\display.php on line 829
when i try to 'echo' the connection from the dicom ie page i get http 500 error. please help.
thanks in advance.

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Sun Sep 13, 2009 9:38 pm

This error means the directory currently configured as the Thumbnail Image Folder (by default it's the php/thumbnails/ sub-folder where PacsOne is installed) for storing the cached JPG/GIF images for web browsers either does not exist, or the user account the web server service (httpd.exe if you are running Apache) is running as does not have sufficient security permissions to create sub-folders under its parent folder.

You should login as the Administrator (root), click on the Configuration page and make sure the directory currently configured as the Thumbnail Image Folder does exist, and its parent folder has properly security permissions to allow the user account the web server service is running under to create sub-folders and files under the parent folder.

roxygreenwood
Posts:23
Joined:Sat Aug 08, 2009 8:13 pm

Post by roxygreenwood » Sun Sep 13, 2009 9:52 pm

thank you. i can view the thumbnails now, but they send us files in zipped format- all of the thumbnails look like little stop signs. the only way to view the images is to donwload the file, unzip it on the computer, and then upload the images one by one. can you please explain if this is the format they are supposed to be sent in, and how to view it on the server.
also, we still keep getting the http 500 error when trying to echo conections.
Thank you.

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Mon Sep 14, 2009 4:19 am

Looks like these are the 12-bit JPEG lossy-compressed images, which the current ImageMagick PHP extension does not yet support this 12-bit precision and thus the STOP sign. We don't recommend using the converted JPG/GIF images for Dicom image viewing purposes anyway, as they are static images and are suited mostly for the web browsers previewing of the converted Dicom images.

In any case, you should always be able to retrieve these images from any stand-alone or web-based Dicom image viewers, which can manipulate the retrieved Dicom images dynamically in local memory on the client PC.

Post Reply