Auto Route Not Working

Known bugs reported by PacsOne users
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radjames
Posts:10
Joined:Wed Feb 06, 2008 9:27 pm
Auto Route Not Working

Post by radjames » Fri Oct 01, 2010 3:13 pm

Recently, the Auto Route function stopped forwarding images to the assigned destination. Nothing else changed. Can you advise?

pacsone
Site Admin
Posts:3149
Joined:Tue Sep 30, 2003 2:47 am

Post by pacsone » Fri Oct 01, 2010 3:26 pm

Can you login as the Administrator and check the Job Status page from the Main Menu? If you see a lot of jobs stuck in the Submitted status, chances are that either your current trial license has expired or it's invalid. If this is the case, you can send your current trial license along with the output text of the following command run from a local shell on your server to mailto:pacsone@pacsone.net:

1. If you are running Windows, type:

C:\>ipconfig /all > ipconfig.txt

2. If you are running Linux/MacOS, type:

$ uname -a;/sbin/ifconfig

radjames
Posts:10
Joined:Wed Feb 06, 2008 9:27 pm

Post by radjames » Fri Oct 01, 2010 4:06 pm

Email Sent

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